The front office staff is decently friendly. I only awarded 3 stars because every time I’ve come to see Dr McGinnis for myself or my daughter we have had to wait over an hour. The waiting room is small and uncomfortable and there is no music playing which can contribute to the annoying awkwardness of waiting in a small packed waiting room. I like Dr McGinnis but I’m tempted to find another dermatologist that is not spread so thinly amongst patients.